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Return and Refund Policy

Returning product to ScaleMarket is easy. Please follow the simple procedures below to return product for replacement product or for a credit to your account, at your option.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

•             Please call your ScaleMarket Customer Service Representative to obtain a Return Merchandise Authorization number (RMA) prior to returning product. Sorry, ScaleMarket cannot accept any product returns without a RMA. For all non¬warranty related returns:

o             Returns must be made within 30 days of the original invoice date.

o             All returned product must be in the original packaging and in resalable condition.

o             \"Not In Catalog Items\" and all products specified as \"Non¬Cancelable/Non-Returnable\" (NC/NR) are not returnable.

o             Return freight charge must be prepaid. C.O.D. returns cannot be accepted.

o             Office Headquarter is Miami, FL 33122 U.S.

•             Warranty related return procedures will be determined by the manufacturer\'s warranty policy for the applicable product. Please contact your ScaleMarket Customer Service Representative for details.

Scale market and balances Large warehouse inventory of load cells: From laboratory balances up to truck and hopper electronic digital scales.
Lakefront Business Center 7825 NW 29 Street #137 Miami, FL 33122 U.S.A.