Home > Return and Refund Policy

Return and Refund Policy

RETURNS OF PRODUCTS

The company makes sure to make all shipments from the warehouse in perfect condition, however as an organization we have no problem in making returns, reimbursements or exchanges of equipment, products or parts as long as they are presented to the company under the same conditions under Which were sent, including the packaging in which the shipment was made and its respective box in perfect condition.

• It has a maximum of 10 days after the purchase to carry out this process.

• 10% to 30% will be charged as a fee on all items, since these charges were incurred by the company when processing their payments, either by credit cards, refills, suppliers and handling charges

• Shipping and handling fees are non-refundable.

• No changes are made to printer ribbons or labels.

• Shipments that were made "free", when they are returned, will be deducted from your refund (not for the account of the company)

• The return process must be within 10 days, please contact us within this time frame, to receive return authorization number. Please note that failure to comply with the return process may result in refusal of delivery or additional charges.

FOLLOW THE FOLLOWING LINK TO CONTACT US FOR YOUR RETURN PROCESS.

HERE

CANCELLATION OF ORDERS.

If you wish to cancel the order, you can do so as long as the order has not already been sent. This procedure has an administrative and procedural charge of $ 20. If your products are being manufactured, constructed or calibrated, it will carry a fee that varies according to the price of the product, and you will bear these expenses.

We provide you with our contact numbers, e-mail and personalized attention in order to avoid these inconveniences, at ScaleMarket we provide free advice, ask all your questions before ordering so that you make the best decision when buying, and avoid cancellation of your order.

PRICE OF OUR PRODUCTS

There are a number of factors that influence these items, including the constant price variation in terms of processing materials specifically in metals, as well as the great variety of equipment and products in our E-shop, so prices are Variables and are subject to change constantly. Contact us and we will provide you with detailed and updated information regarding prices.

SHIPPING OF PRODUCTS

In ScaleMarket we make the shipments of your insured products, or with the shipping company of your preference (if your request). We make sure to maximize the delivery times, however the days will vary according to the state or country of destination. "Free" shipping deals refer to US customers. You need to confirm your address before your products are shipped. The change of address of shipments once realized, will generate additional charges that will run by its account. All shipping prices are calculated by the parcel company and this cost is notified to the customer before shipment.

PAYMENT OPTIONS

We accept the method of payment of your preference, including: Visa, Discover, American Express and Mastercard, deposits, checks, bank transfers. It is important to contact the company to send the check (if this is the case), and take into account that if you choose to send a check as a method of payment, it will take a few additional days to receive your product.

Take into account that you must include: article or articles, models, capabilities, materials you need, contact number, e-mail, address, otherwise it will be difficult to process the order. Include shipping costs (if not free shipping).

 

EQUIPMENT CALIBRATION

In general, 99.9% of new equipment is calibrated from the factory, however if you want to recalibrate or feel the equipment requires calibration you should contact your nearest authorized agent. The rates are subject to the working hours and the transfer of technical staff. If you wish you can also take the scale or equipment to your local distributor. If you want to calibrate it yourself you can do it, even ask for technical advice, contact us and we will give you advice for equipment calibration.

Take into account that although your equipment is calibrated from the factory, it is probably not 100% accurate, as they influence in this process several factors that prevent the maximum precision but at the moment of the shipment in our location if it is, since when sending It may be affected by severity and abuse during the time of shipment and transit. This is common, so it is always advisable to perform a local calibration when installing the scale.

WARRANTY

The guarantee of each original product is at the manufacturer's expense. These vary according to each product or manufacturer. These terms and conditions of each manufacturer come in a brochure with their products, be sure to read them in detail when receiving your product, and in which are the contact numbers for customer service or special requirements. If you have difficulties to find the contact number of your manufacturer communicate with us at numerodescalemarket and we will gladly help you locate the correct number.

ALL PRODUCTS SOLD BY SCALEMARKET.COM ARE GUARANTEED BY THE MANUFACTURER. THESE WARRANTIES WILL VARY FROM THE MANUFACTURER, HOWEVER, WE SPECIFY THE USEFUL LIFE TIME OF EACH OF OUR PRODUCTS. SUCH WARRANTY PROVIDED IS CALCULATED BY THE MATERIALS OF PREPARATION, AND THE GOOD USE OF THE PRODUCT IS SUBJECT. DAMAGES RESULTING FROM ACCIDENT OR MISUSE, EXPOSURE TO HARMFUL MATERIALS, OR AS A RESULT OF SERVICE OR MODIFICATION BY ANYONE OTHER THAN THE MANUFACTURER, ARE NOT COVERED UNDER WARRANTY. YOU WILL BE RESPONSIBLE FOR ALL SHIPPING COSTS ASSOCIATED WITH THE SCALING ROUND / BALANCE TO THE MANUFACTURER OR SCALEMARKET.COM

GENERAL LEGAL REPLACEMENT

All scales and balances, and in general, electrical and electronic equipment are designed to operate or operate in specific environments and conditions, as well as for specific applications.

So it is important to take into account that its misuse could cause irreparable damage and even injury to the user. So below is a list of possible common hazards to which the user is exposed, which could cause minor or serious injury and in the worst case death. So we took the time to name them below:

• Connect the equipment or device to a properly grounded electrical outlet with the correct cable to manipulate or modify the device.

• Use a waterproof scale if it is to be exposed to corrosive or humid environments.

• Use explosion-proof balances if the environment is potentially explosive or flammable.

• Do not use scales to weigh people if the scale has not been designed for such purpose.

• Do not use laboratory scales in a production line or in a non-laboratory environment

• Do not allow untrained persons or children to handle devices.

• Use approved or certified devices.

• The company is not responsible for the manipulation or control of the scales or equipment purchased, so it is important that the end user takes a good control and use of the equipment.

• The company is not responsible for words, actions or negligence, either verbally or in printed form, by any distributor or re-seller, regarding the use of its scales.

 The price, specification and availability of our products are subject to change without notice. We are not responsible for typographical errors or manufacturer claims that may or may not change over time due to changes in the product, improvements, outsourcing, etc ... We reserve the right to substitute products of equal or greater value.

Privacy Policy Statement: We respect the privacy of our customers. We do not sell or distribute your information without your permission. By using our website, you accept the terms of the current privacy policy at that time.

 

1. WHY ARE THE SCALES AND BALANCES SO IMPORTANT?

The scales, balances and load cells are essential for ensuring the accuracy of measurements, especially for companies working in production and industrial areas. However, scales and balances are used in many other industries, but also by householders and individuals. The scales and balances are used to measure the mass weigh or weight in consumption of water, electrical energy, but also for measuring the weigh of physical objects. In order to keep the same units all over the world, so confusions won’t be made, international measurements were introduced, and the scales and balances made today must keep count of those matters.

2. WHO CREATE THE WEIGHING INTERNATIONAL STANDARDS?

The international standards for scales, balances and load cell are made by organizations such OIML, NTEP, NIST and ASTM.. Those standards must be made in the area of weigh and mass measuring instruments, but also for control devices for mass, weigh, water, gas, electricity and heat. Once those standards are imposed, the companies producing such instruments must comply with those, and only the best companies are able to do so. It is a pity that so many consumers and buyers of scales, balances and load cell don’t actually check if they buy approved and tested precision weighing balance and scales devices, and this could lead to disastrous effects on the long term.

3.WHAT IS PRODUCT PREPACKING AND WHY SCALES AND BALANCES ARE SO IMPORTANT FOR THIS?

Product pre-packing represents the process of weighing, wrapping and packing materials before those are labeled. The weight content of packages must be measured, in order to determine the quantity of product inside in pounds (lb), kilograms (kg), grams (gr), Ounces (oz) etc. Here, the scales market metrology has an important role. This science allows the producers and authorities to verify the dimensions and weight of all the pre-packed products, and to verify the dimensions of those products using precise scales and balances in the market. For example, detergents, food for pets, ice cream, pharmaceutical products, textile products, beverage market industry, concrete and cement, jewelry like gold, silver, diamonds, animal and cattle farm market production, steel production, chemical products, pharmacy scales, load cell manufacturing, retail industry like super markets, medical applications, frozen aliments, transportation and any other retail product must be verified.

The scales, balances and load cell are important especially in Europe and United States of America, where alcohol and wine is the subject of regulations and special taxes. The quantities must be verified precisely, so the authorities could establish what taxes should be paid by the producers of those market products and services.

4. MODULAR SCALE AND BALANCES FROM SCALE MARKET

The modular weights measurements elements are at the base of automated testing systems. With the help of modular instruments, the engineers can choose a large variety of measuring instruments and data. Moreover, the weighted dimensions must be ready to be transferred in computer programs, where they can be used for multiple purposes.

As the respective instruments are modular and defined with the program, they can be changed at any time and redefined whenever the user needs those. This is why modular scale, balances and load cell respond to the dynamic and testing needs of clients. The virtual measuring instruments can be used for high-speed test, in a virtual environment that depends only of the limits of the computers technology.

The oscilloscopes are used in high precision scale, balances and load cell with a high resolution and precision, which can be modified to meet the demands of clients. Besides those, there are also the signal generators that must be measured from many points of view. As the owner of a production company, you will have to make sure that you are using high precision instruments that would allow you to avoid severe mistakes.

5. WHICH SCALE AND BALANCES BRANDS DO SCALEMARKET BUY AND SALE?

Scalemarket as an international wholesale dealer, have many major scales balances and load cells brands available for immediately delivery, as BuyCardinal scales, Detecto scales, Buy AND weighing balances, Ohaus balance, Buy Sartorius analytical and precision balances, Buy Fairbanks scales, Accuweigh scale, Buy Mettler Toledo weighing products, GSE scales, weightronix Agroindustrial weighing products, Buy Sentronik crane scale, Buy Adam floor scales, Buy Chatillon scales, Cas scale, Buy Dillon Dynamometers, Ametek, Buy Health O meter, Rice Lake, Buy Weighing Systems scales and balances, Seca medical scale, Buy Salter brecknell scale, Torbal pharmacy balances and Torrey price computing scale.

scale-balances-cell-scales-market-buy By its great variety and high quality in every product, ScaleMarket is considered the "Universe of the scale, Balances and Load Cells". On this site you will find a host of products with attractive features, where you can serve is to choose which satisfaction will give you, always adjusted to suit your need when weighing. On our site, you also will have great professionals of long experience in the world of different weighing systems, so that you feel the confidence to make the best decision when buying load cells, scale or balances, either to build a complex weighing system for the simplest. We have extensive catalog of products, which are distinguished by the quality hallmark of Scalemarket, which insurance will contribute in business or commercial development which, as every entrepreneur, you are looking for. Our weighing systems aim to simplify your day to day activities, providing precision at every reading of quantity. All our products are tested previously, with the firm intention to ensure all our users a high-quality product, thus diminishing the faults, which supplies optimization in your valuable time. Do not wait any more, if you do not find the solution, we came up with it!

Call for quotes, advice and general information with reference to any of our products, COMPLETELY FREE! You can also have contact in a way Online with any of our professionals for advice details via Skype. Contact us e-mail: contact@scalemarket.com; or telephone through the numbers: +1-305-403 2302

 
Scale market and balances Large warehouse inventory of load cells: From laboratory balances up to truck and hopper electronic digital scales.
Lakefront Business Center 7825 NW 29 Street #137 Miami, FL 33122 U.S.A.
Miami
Florida
U.S.A.
1-877-722-5308